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Frequently Asked Questions
WHAT DOES IT TAKE TO BECOME A NATIONAL GEOGRAPHIC PHOTOGRAPHER? (Click Link)
DO YOU SHOOT VIDEO TOO? (Click Link)
WHAT PRINT SIZE SHOULD I CHOOSE? (Click Link)
WHAT IS TRIPTYCH AND POLYTYCH WALL ART? (Click Link)
WHAT KIND OF FINE ART PRINT SHOULD I ORDER? (Click Link)
WHAT ARE WOOD PRINTS? (Click Link)
WHAT ARE EXHIBIT MOUNTS? (Click Link)
WHAT ARE METAL PRINTS? (Click Link)
WHAT TYPE OF PHOTOGRAPHIC PRINT PAPERS DO YOU USE? (Click Link)
WHAT ARE CANVAS PRINTS? (Click Link)
WHAT ARE CANVAS GALLERY WRAPS? (Click Link)
WHAT ARE ACRYLIC PRINTS? (Click Link)
What IS A Giclée PRINT? (Click Link)
WHAT IS A FINE ART PRINT? (Click Link)
WHAT IS THE DIFFERENCE BETWEEN A PHOTOGRAPHIC PRINT AND A FINE ART PRINT? (Click Link_
WHEN WILL MY ORDER BE READY?
Turnaround times vary based on products and services ordered. Photo paper prints without mounting and fine art paper prints without mounting typically have a production time of 2 business days. Additional time will be required for other items such as prints with mounting, canvas prints, metal prints, and framed prints (usually 3-5 days)
WHAT IS YOUR SHIPPING POLICY?
Standard Shipping is 2-5 business days, depending on location. We also can ship internationally!
WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?
I take great pride in my work and prints, and I want you to be completely happy with your investment in my art. If for any reason you are unsatisfied with your print, you may return it within 14 days of delivery, and/or exchange it for another print. Prints must be returned in new condition, packaged carefully in the original packaging if possible. Your refund will be issued as soon as I receive the returned print. Please contact me if you would like to arrange a return or exchange.
In the event that you receive a damaged or defective print, please let me know within 7 days of receipt, and I will arrange for a new print to be shipped to you at no additional cost.
DO YOU OFFER FRAMES?
Yes! The artwork you order can be framed! I offer 96 different frames to choose from. My framing options are available to you when you build your order. Start building your fine art print and choose the framing option at the “3 Styles” option and a fourth window will open with all the available frames for that particular product. Each frame offers a different mat option that goes best with the frame. If you have any questions building your artwork please don’t hesitate to contact me with questions.
HOW CAN I KEEP UP WITH YOUR NEW WORK?
I will be posting new work on a regular basis on this website so please come back and check for any updated new work from me. You can also sign up for my newsletter and receive information about new work being added to my store as well as photography tips and some behind the scenes information. I also write in a blog journal and you can subscribe to this if you want to be alerted when a new blog post comes out.
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This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.
It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.
Verified Returns & Exchanges
The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
Description of Policy from Merchant:
What is your Policy on Returns/Exchanges/Refunds? I take great pride in my work and prints, and I want you to be completely happy with your investment in my art. If for any reason you are unsatisfied with your print, you may return it within 14 days of delivery, and/or exchange it for another print. Prints must be returned in new condition, packaged carefully in the original packaging if possible. Your refund will be issued as soon as I receive the returned print. Please contact me if you would like to arrange a return or exchange. In the event that you receive a damaged or defective print, please let me know within 7 days of receipt, and I will arrange for a new print to be shipped to you at no additional cost.
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Verified Archival Materials Used
The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.
Description from Merchant:
Fine Art Prints are made with high-quality archival inks on fine art papers using a high-resolution large format inkjet printer. Our premium archival inks produce images with smooth tones and rich colors. Prints are made with care on your choice of 18 exquisite Fine Art Papers using a high-resolution large format inkjet printer. https://bayphoto.com/prints/fine-art-prints/
